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Returns and Exchange Policy

If you are not entirely satisfied with your purchase, you may return or exchange your order within seven (7) days of receiving it as per CPA for online stores (ECT).

No returns will be accepted or refunded after 7 days but we will be glad to exchange your item for one of the same value.

Returns and exchanges will only be accepted providing that the goods are unused and in it's original condition with tags attached.

Please note that refunds will exclude all packaging and postage costs . Refunds will be effected via bank transfer into customers account if all the conditions of returns are met, within  14 working days of receipt of returned items.

Exchange and return deliveries will be charged to customer at standard delivery rate.

No Responsibility will be accepted for goods lost or damaged in transit therefore it is imperative that customer retains proof of postage or delivery when returning items to supplier.

Customer must notify the supplier ( in writing ) of delivery date of order being returned or exchanged and provide a Tracking No .(within 7 working days )as well as choice of replacement items. Bank details only in the event of a refund.